Greenville Sanitary District

When was the District formed?

The Greenville Sanitary District was formed in 1983 with a small amount of customers served by sewer and water. This area was in the vicinity of the Outagamie County Airport. The first water tower was erected just east of the airport on Cty Hwy CB in 1986. In 1985, the district was expanded to include sewer service only to areas in the heart of Greenville.

Where do we draw our water from?

Our wells draw water from the St. Peter Sandstone Aquifer.  Our system pumps 400-450 thousand gallons of water on a daily basis.  We have two operators that are certified by the WI Dept. of Natural Resources to keep our system running smoothly.  

Hardness and Fluoride

We treat our well water with chlorine to keep it free from harmful bacteria, and we also filter out the iron.  Due to the hardness of our water (340 parts per million or 20 grains per gallon), which puts us in the "extremely hard" category - we do recommend the use of a water softener.  We add sodium silicate, which helps to coat the inside of the pipes and to control the leaching of metals such as copper or lead from the fixtures into the water.   Because of numerous requests, the municipal water was fluorinated in 1998. We maintain a level of 1 part per million.  All of the products that we use are monitored on a daily basis and in turn reported to the Department of natural Resources on a monthly report.   

How do we bill?

We currently bill monthly.  This helps to maintain cash flow and helps us to monitor the total water usage.  We have reports to file and need to account for the amount of water used.  This monthly billing allows us to do that effectively.

Current Rates

Water general service rates
(Includes fire protection)

Plus usage charge of $1.49/thousand gallons of metered usage each month.

Sewer general service rates

$8.00/month
Plus usage charge of $3.41/thousand gallons of metered usage each month (includes a 5% increase from the 2004 rate of $3.25/thousand gallons).

Where can I make my payments?

Payments for sewer and water bills can be made by mail or for your convenience, look for the red fire hydrant inside the first set of doors at the Town Hall. This hydrant is checked daily.  If paying in cash, please have the correct amount or the balance will be applied to your next bill.  Payments may also be made at the M&I Bank in Hortonville or on West College Avenue, or check with your own bank to see if they offer online bill payments.

Summer Sprinkler Credit/New Lawn

Keeping the green in Greenville will be less costly for residents in the Sanitary District during those hot and dry summer months.  The Town Board has given approval to the Sanitary District to replace the “new lawn credit” with a “sprinkler credit” which will be given to most residential customers (credit will not be available to customers that have retained their private wells for outside watering or to commercial or industrial accounts). Credit will be given for usage during the summer months of June, July & August only. The credit will be based on each customer’s highest winter usage plus 25% (to allow for extra showers, etc. in summer).  Please note that the credit will be given for sewer usage only, water usage will still be billed as normal. 

 
My bill is abnormally high

If your water bill seems abnormally high, check all your fixtures for leaks. This generally is the cause. If no leaks can be found, call the office and we will send a Town employee out to investigate.

What do I do if I am planning on moving?

Please notify the Sanitary district at least 7 days in advance of your move.  We will then be able to schedule a final meter reading so that a final bill can be issued and the water and sewer account can then be placed into the new owner or tenant's name.  Renters:  Be aware that the sewer and water account will be kept in your name until the last day of your lease, even if you move out early.  As long as you are responsible for the property (lease) you are liable for the utilities.

Tax roll transfer of delinquent water and sewer billings.

The end of summer is the time to catch up on any past due balances on sewer and water billings.  Wisconsin State Statutes give the Town of Greenville the right to transfer any past due water and sewer billings to the homeowner's property tax bill.  Each year all accounts are reviewed on October 1st.  If there is a past due balance with a history of non-payment, this amount is transferred to the homeowner's property tax bill.  Landlords:  If you have a renter who has a past due balance on their account, it is your responsibility to make sure that it is paid up by October 1st.   If it is not and your tenant has a history of nonpayment with the Sanitary District, these charges will appear on your property tax bill.  Please note that landlords may call at any time to request the status of their tenant's accounts. 

We continue to maintain & expand our system

In our continuing efforts to maintain a safe and dependable water supply, it may be necessary to make improvements to the water system.  As demands on our current system continue to increase, we have gone ahead with the construction of the new municipal well #4 and it's treatment facility.  After a few delays, construction is nearing completion and we expect our new well and treatment facility to be fully operational and on line in the Spring of 2005.  At this time, the rehabilitation of well #2 remains on hold until funding becomes available.  Please keep in mind that in order to address these or similar improvements as they are made, rate adjustments may be necessary.